Privacy Policy

Last updated: March 2025

At Proforge.ai (“Proforge”, “we”, “us”, or “our”), your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have with respect to your data.

1. Information We Collect

We collect information in the following ways:

  • Account information: When you register or request early access, we collect your email address and name.
  • Usage data: We collect information about how you interact with the platform, including pages visited, features used, and time spent.
  • Content: Prompts, components, and other content you create on the platform.
  • Technical data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Proforge platform
  • Send you early-access notifications and product updates (you can opt out at any time)
  • Respond to your support requests and communications
  • Analyse usage patterns to improve features and user experience
  • Comply with legal obligations

We do not sell your personal data to third parties.

3. Cookies and Analytics

We use cookies and similar tracking technologies to analyse traffic and improve the platform experience. We use Google Analytics to understand how visitors interact with our site. This data is aggregated and anonymised where possible.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the platform.

4. Data Sharing

We may share your information with trusted third-party service providers who assist us in operating the platform (e.g. cloud infrastructure, email providers, analytics). These providers are contractually bound to handle your data securely and only for the purposes we specify.

We may also disclose your information where required by law or to protect the rights, property, or safety of Proforge.ai, our users, or others.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the service. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it by law.

6. Your Rights

Depending on your location, you may have rights including:

  • The right to access the personal data we hold about you
  • The right to request correction or deletion of your data
  • The right to opt out of marketing communications
  • The right to data portability

To exercise any of these rights, contact us at admin@proforge.ai.

7. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Proforge is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a notice on the platform. Your continued use of Proforge after changes take effect constitutes acceptance of the updated policy.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at admin@proforge.ai.